Communications
The Communications Department manages public information, media relations, social media, e-newsletters, TextCaster alerts, and the quarterly Ballwin Life Magazine. Megan Freeman coordinates all city communications and serves as City Clerk. Police PIO Shannon Schaper handles law enforcement media inquiries.
Department focus
Public information, media relations, social media, newsletters, and community engagement
Current priorities
- Timely and accurate public information
- Multi-channel community engagement
- Transparent governance communication
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Stay connected
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Ballwin Life Magazine
Ballwin Life Magazine is a quarterly publication mailed directly to all Ballwin residents. Each 32-page issue covers important city updates, construction projects, messages from the police department, upcoming programs and events, and notes from elected officials and city staff.
Press and media contacts
All media inquiries regarding city operations, events, programs, and general city business should be directed to Marketing & Communications Specialist Megan Freeman. Megan coordinates all official city communications and serves as City Clerk.
Last reviewed: March 2026
